Home / FAQs

What about shipping and Delivery?

Can the glance clock be shipped to my country?
We can ship too many countries around the world for a very low shipping rate or even for free!
Please check your rate when you check out. If you cannot select your country, please contact us and we can see what we can do.

What is the delivery time?
We usually ship within 7-14 days.
Transport may take some time, depends on your location, but with the tracking number we provide you can see when your clock will be delivered.

Can I track my shipment?
Yes!
We will send you a tracking number as soon as your clock is shipped out.

I have questions about my delivery, who can I contact?
We ship out our items with care and when they leave our warehouse we hope the forwarder will treat our items te same way. Please remember that the delivery of your order is the responsibility of the shipping carrier (Normally FedEx).
Once a package leaves our fulfilment center, you can reach out directly to the shipping carrier to resolve delivery issues. You should have your tracking number ready when reaching out to the shipping carrier.
If the carrier cannot help you, of course we are more than happy to help you out.

What is the size of the Glance Clock and how is it powered?

How does Glance clock get data?

First Use...What to do when you get your Glance Clock?

What does Glance clock display when my phone is away?

Can I adjust brightness of Glance Clock?

Can I mute all sounds of Glance clock?

Does Glance clock have a do not disturb mode?

What is Night Mode for?

How to turn off alarm on Glance clock when it is ringing?

What is the Private mode in the Calls app?

How can my Calendar be displayed on Glance clock?

What to do if clock hands do not show the correct time?

How to reset my clock?