How to Reset a Kwikset Smart Lock: Step-by-Step for Every Model

Needing to reset a Kwikset smart lock is more common than you might think. Whether you’ve moved into a new home, forgotten your programming code, or your lock is misbehaving and won’t connect, a factory reset is often the fastest fix. This guide covers the reset process for every major Kwikset smart lock model.

When Should You Reset a Kwikset Smart Lock?

You should perform a factory reset when:

• You’re moving into a home with an existing Kwikset lock and want to clear previous owners’ codes
• The lock is no longer connecting to your smart home app (Kwikset App, Alexa, Google Home)
• You’ve forgotten the programming code and can’t add or delete access codes
• The lock is behaving erratically or not responding correctly
• You’re re-handing the lock (changing it from left-hand to right-hand operation)

Note: A factory reset deletes all access codes and returns the lock to default settings. Make sure you want to do this before proceeding.

What You’ll Need Before Resetting

• Access to the interior side of the door (the reset process requires it)
• Fresh batteries (if your batteries are low, install new ones first — a low-battery condition can cause resets to fail)
• The lock’s programming code (for some models) or the lock body itself (for hardware button resets)

How to Reset the Kwikset Halo (Wi-Fi Smart Lock)

The Kwikset Halo is their flagship Wi-Fi smart lock. Here’s how to reset it:

Method 1: Factory Reset via the Keypad

1. Make sure the door is open and unlocked
2. On the exterior keypad, press and hold the Program button (small button above the keypad)
3. While holding Program, press 1 on the keypad
4. Release both buttons
5. The lock will flash red and then green to confirm the reset

Method 2: Factory Reset via the Interior Button

1. Open the door and locate the reset button on the interior assembly (small button, often labeled “Reset”)
2. Press and hold the reset button for 10 seconds using a pin or pen
3. The lock will beep and the status light will flash red, then green
4. Release the button — the reset is complete

After resetting, you’ll need to re-add the lock to the Kwikset app and re-enter all access codes.

How to Reset the Kwikset Halo Touch (Fingerprint Smart Lock)

The Halo Touch uses fingerprint biometrics. The reset process is similar to the standard Halo:

1. Open the door (unlocked position)
2. Remove the interior cover to access the interior assembly
3. Locate the Program button on the interior PCB
4. Press and hold the Program button for 30 seconds
5. The lock will signal the reset is complete with a series of beeps and light flashes
6. Re-add the lock in the Kwikset app and re-enroll fingerprints

Note: All enrolled fingerprints are deleted during the reset. Every user will need to re-enroll.

How to Reset the Kwikset SmartCode 888 and 916

These are popular keypad deadbolts with touchscreen or pushbutton keypads.

Reset Using the A Button (Interior)

1. Open the door to the unlocked position
2. On the interior assembly, locate the A button (red button on the interior of the lock)
3. Remove the battery pack
4. Press and hold the A button while reinserting the battery pack
5. Continue holding the A button for 30 seconds
6. The lock will beep 3 times — release the button
7. Press the A button once more to confirm

The lock will flash and beep to confirm the factory reset is complete.

How to Reset the Kwikset SmartCode 910

1. Open the door (unlocked)
2. Remove the battery pack
3. Press and hold the Program button on the interior
4. While holding, reinsert the battery pack
5. Hold for 30 seconds until the lock beeps and the keypad flashes
6. Release — the reset is complete

How to Reset the Kwikset Convert Smart Lock

The Convert is a retrofit smart lock that fits over your existing deadbolt thumb-turn.

1. Open the app and navigate to Device Settings
2. Select Remove Device to unpair from the app first (if possible)
3. On the device, press and hold the Sync button for 10 seconds
4. The status LED will flash — release when you see a solid green light

Reconnecting After a Reset

After any factory reset, you’ll need to:

1. Download or open the Kwikset App — This is required for all current Kwikset smart locks
2. Add a new device — The app will walk you through scanning a QR code on the lock or connecting via Bluetooth
3. Connect to Wi-Fi or your smart home hub — Follow the in-app prompts to reconnect to your network
4. Re-enter access codes — Add your household codes again and create any temporary codes needed
5. Re-link to third-party platforms — If you use Alexa, Google Home, or Home Assistant, re-link the lock in those apps

Common Reset Issues and Fixes

The lock doesn’t respond during the reset sequence

Replace the batteries with fresh AA batteries. Low battery is the most common reason resets fail.

The lock resets but won’t reconnect to Wi-Fi

Make sure you’re connecting to a 2.4GHz network. Kwikset Halo and Halo Touch do not support 5GHz Wi-Fi.

The lock keeps disconnecting after setup

Move your Wi-Fi router closer to the lock, or add a Wi-Fi extender near the door. Smart locks need a consistent signal within roughly 30 feet.

The app says the lock is already registered to another account

Previous owners may need to remove the lock from their account, or you may need to complete a full factory reset before the app will allow re-registration. Contact Kwikset support at 1-800-327-5625 for account-related issues.

Final Tips

• Keep a note of your programming code in a secure place (password manager, not on your phone’s notes app)
• Update the lock’s firmware after any reset — the app will prompt you if an update is available
• Consider setting an auto-lock timer after re-setup so you don’t accidentally leave the door unlocked

Resetting a Kwikset smart lock is straightforward once you know the right sequence for your model. If you’re still having trouble after following these steps, Kwikset’s customer support is responsive and can walk you through model-specific issues.